E-Commerce Policies & Procedures

Customer Data Privacy Policy

All transactions through Xpress BillPay are handled on secure servers and all sensitive data encrypted. As long as you don't give our your password, only you will be able to access your account. Plus, your personal information or e-mail address will NOT be sold or rented to parties for marketing purposes without permission.

Xpress Bill Pay is committed to providing a completely secure environment for presenting and paying bills online. Customers benefit from the ease-of-use of the system and can have confidence in the security of their online transactions.

For Xpress BillPay technical support, call (800) 766-2350 or (385) 218-0343 between 8 a.m. and 5 p.m., (MST), Monday through Friday. Note: E-mail support can take up to 48 hours for a response.

Return/Refund Policy

Cardholder Date Protection method

Xpress Bill Pay uses Secure Socket Layer (SSL) technology to encrypt personal information such as User IDS, passwords and account information transmitted over the Internet. All personal and financial information is stored in an encrypted format.

In addition, Xpress Bill Pay works with the industry security standards groups to assure full Payment Card Industry (PCI) Data Security Standard compliance. This security compliance includes: 

  1. Certification with Visa Cardholder Information Security Program (CISP) 
  2. MasterCard Site Data protection program
  3. American Express Data Security Standards
  4. Discover Cards DISC program
  5. McAfee SECURE certification