Water Division - Public Works

Contact Utility Billing for billing questions or to pay bill; 801-763-3000, utilities@afcity.net, webpage 

Water Quality Assurance


In light of the recent water quality concerns in nearby communities we wanted to take this opportunity to discuss how our safety processes ensure our water is clean and our residents are safe.

Our water system draws water from two different sources; springs originating in American Fork Canyon and deep wells from the aquifer. Both sources are tested regularly to ensure the water is in compliance with all state and federal requirements, including lead and copper levels. We do not add fluoride to our water supplies.

The city has a number of safeguards, both automated and manual, that will detect if there are any issues with our water before the water even enters the City’s system. These safeguards are intentionally redundant to ensure our water is clean and safe.

We do add chlorine in small, controlled amounts to the spring line as is required to ensure clean water. While the Department of Water Quality only requires us to test for lead and copper once every three years, we will test annually.

While our water is clean our system is old in some areas; specifically some of our water lines. The result is localized breaks at times that may cause water outages. Every year the city allocates significant resources to update water lines and will continue to work towards improvement.

As part of our regular water testing we send our results to a third party for analysis and verification. These results are then published in a document called the Consumer Confidence Report and mailed to every resident in the springtime (See below for links to previous Consumer Confidence Reports).

If an issue ever came up that effected the health, safety, and wellness of American Fork, residents would be made aware immediately using all means of communication possible, including our Reverse 911 Emergency Alert System. In these events the Mayor and City Administrator would be notified immediately, along with the public.

Water:  an important natural resource

Water has been a valued commodity as long as man has inhabited the earth. Protecting this resource is top priority for American Fork City and those who work in the Public Works Water Division. Our staff work continually, night or day, to ensure the highest quality water is provided to every tap. We realize that the quality of life that you enjoy is largely due to dependable, clean drinking water.

American Fork City operates (5) deep source wells that have the ability to pump an average of 13,300 gallons of water per minute. This water, along with water collected from a spring in American Fork Canyon, is piped into tanks near the mouth of American Fork Canyon and Cedar Hills. Once collected the water is gravity fed into the vast distribution system and delivered to your home or business.  

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